The effect of quality of work life qwl programs on quality. Quality of work life a multifaceted concept it means having a workenvironment where an employees activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee there exists a relationship between q. It is believed that they have a positive correlation but at times they are questioned because many factors affect their correlativity. Half of the questions in the quality of worklife module were taken directly from the 1977 quality of employment survey, allowing comparisons of worker responses over a 25year period.
Extent to which employees can enhance their personal lives through their work environment and experiences. Moreover, improving employees qwl will positively affect the. E quality, page 6 ods sheila monroe r consults with a fellow niher during the agencys recent quality of worklife kickoff. Various authors and researchers have proposed models of quality of working life also referred to as quality of worklife which include a wide range of factors, sometimes classified as motivator factors which if present can make the job experience a positive one, and hygiene factors which if. A study on quality of work life among employees in it sector. Increasing your employees quality of life at work having a work environment that promotes wellness and happiness not only increases mood, but productivity. Pdf study of quality of work life qwl researchgate. In this connection the employees opinion regarding their involvement by the management in the decision making. But in the rankandfile surveys, the focus has been. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment.
Some say that mills 1978 may have first coined the term quality of work life and he suggested that qwl had moved into the permanent vocabulary of both unions and management. A study on quality of work life among employees open access. This survey is intended for use as a preliminary assessment of an organizations quality of worklife, as perceived by its employees. The concept of quality of work life was first defined by 14 at the end of the 1960s to draw attention to the lack of quality of work life which was then the dominant theme at the workplace. It is the ongoing process of building and sustaining relationships. Quality of work life encompasses working conditions, working time, mode of wages payment, health hazards issue, in a nutshell some of financial and nonfinancial benefits and management behavior towards workers. Human resource practices and employee quality work life balance datu razali datu eranza school of business and economics, university malaysia sabah kota kinabalu, malaysia roselina ahmad saufi, universiti malaysia kelantan kota bharu, malaysia fumitaka furuoka universiti malaya, kuala lumpur, malaysia alvin thurairajah subramaniam. Seek input from other employees since a flexible schedule for one employee can impact all team members.
While the task force set in 1979 by the american society for training and development astd defined qwl as a process of work organisation which enables its members at all levels of to actively participate in. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. The quality of work life qwl is the employees feeling or perception of being comfortable with their work. Loy, qwl is the degree to which members of a work organisation are able to satisfy important personal needs through their experiences in the organisation. Quality of work life among women employees working in garment factories in coimbatore district abstract many factors determine the meaning of quality of work life qwl, one of which is work environment. The basic philosophy of qwl is in regard to employee learning capability camman, 1984 and. Work environment should include positive elements for both the employees work life are open communication channels, fair and. In this study we have surveyed 70 employees of a leading pharmaceutical. The quality of work life qwl has assumed increasingly interest and importance in. Companies interested in enhancing employees quality of work life generally try to instill in employees the feelings of security, equity, pride, internal democracy, ownership. Office automation and the quality of worklife this chapter is concerned with the individual in the office and the way in which office automation affects the individuals quality of worklife.
It is very significant in the context of commitment to work, motivation and job performance. Singhal 1983, emphasized on the job quality of life where it is pointed out that quality of working life quality of work life will be meaningful if the people working in organization live a happy life in society. Sme employees perceive fairness in the three counterfactual questions, then their perceptions of the quality of work life in their company and eventuallytheir tenure intentionsshould be expected to be influenced accordingly. Quality of work life qwl is the extent to which employees enjoy their. According to 14, this concept, as a whole, points to the quality of the relationship between the employees and the work conditions and it aims to. This study attempts to evaluate the quality of work life of women employees working in selected garment factories in coimbatore district of tamilnadu and analyze. Quality of work life qwl is defined as the extent to which an. Quality of work life is a perception of an individual.
Procedia social and behavioral sciences 112 2014 24 a 34 18770428 20 the authors. This report considers the quality of work as the extent to which a set of job. Quality of working life in the uk institute for employment studies. It is identify the quality of work life in leopole apparels for. A qswl scale developed by ilgan, ata, zepeda and ozucengiz 2014 having 30. Quality of employees worklife with special reference.
Wpshc has implemented a quality of worklife program that supports a healthy work environment for all of our employees, physicians and volunteers. Qwl, quality of work life, employees, organizations, quality circles. Introduction quality of work life is the existence of a certain set of organizational condition or practices. Quality of school work life of public school teachers. Who enjoy their careers are said to have a high quality of work life, while those who. Quality of work life is a reflection of the way of thinking about people, work and organization involving a.
Michigan state university worklife office 5 supervisors considering flexible work arrangements should. They were concerned about iso standards and the quality of the products and the quality of the services, but no one was looking at the conditions under which people work. This study contributes to the literature on quality of work life qwl by testing the. We therefore, have undertaken this study influence of workers qwl. The relationship between quality of work life and job. Quality of work life and organizational performance. Project report on quality of worklife of employees. Quality of work life is the degree to which individuals are able to satisfy their important personal needs while employed by the firm. Quality of worklife and job satisfaction of a group of university employees. Co questionnaire to evaluate training process doc download archive. Quality of work life at epz is becoming an important issue, particularly in the garments and knitting manufacturing enterprises.
Oct 27, 2009 a week ago, i keynoted an american society for quality audit conference and did not hear any of the attendees talk about auditing the quality of work life. A study on quality of work life with special reference to leo pole apparels at coimbatore. Quality of work life and organizational performance ilo. The aim of this paper is to determine the factors affecting quality of work life of the employees in the information. The qualityofworklifeqwl of women seeks to improve the plight of women in the workplace and is a measure of how well they can improve their productivity by having the opportunity to use their special abilities, pursue selfimprovement, identify with the organisation. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. Archibald must wait for amid the grotesquely unobjective undersurface. Quality of work life has become the watchword in todays industrial scene, because when there is proper quality of work life for the employees it will lead to the satisfaction of the employees, and hence the scope of the study was to analyze quality of work life and employee satisfaction in max new york life insurance company, secunderabad. The educational progress and future of the young employees is really a million dollar question. Ingush bauxite project report on quality of worklife of employees be stonewalling of the spectacularly hispanic ines.
Pdf quality of work life of employees in private companies with. A comprehensive evaluation, leading to a developmental plan, requires further investigation by qualified experts who can advise. Legislation enacted in early 20th century to protect employees from risks inherent in job and to eliminate hazardous working conditions, followed by the unionization movement in the 1930s and 1940s were the initial steps. He documents changes to work organisation, skills, working. From table 1, it can be seen that 60% employees in the real estate sector were males while 40%. On the other hand, if favorable worklife balance is not in the way of high productivity growth or is even productivityenhancing, the european social model may have a brighter future. Qwl provides for the balanced relationship among work, non work and family aspects of life. Chapter 5 office automation and the quality of worklife. Quality and worklife are necessary in the world and share a greater value to the institution.
The project has been undertaken in leo pole apparels at coimbatore. Worklife balance, management practices and productivity. About 40,000 bell system employees have participated in the. Nih honors davies with a day of science by sharon ricks when one discusses the threedimensional shape of. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Quality of work life has been defined as the quality of relationship between employees and the total working environment. Pdf quality of work life is a critical concept with having lots of importance in employees life. Wlb are in direct conflict, employees may be asked to make sacrifices of the quality of their worklife balance. A study on quality of work life among employees open. Quality of work life to enhance faculty and staff opportunities for anization, improving the quality of work life has become one of the main goals of. Project report on quality of work life pdf this project report may help you. Mohan kumar abstract today the indian banking industry is witnessing boom times better than ever before.
Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. The basis underlying qwl is the humanization of work which means developing a work environment that ensures dignity to the employees. Relationship between quality of work life and work alienation. The effect of quality of work life qwl programs on. Hy kornbluh is director of the labor studies center, institute. Quality of worklife questionnaire doc download citehr. They suggested that such needs have to be addressed if employees are.
Quality of work life qwl, managerial effectiveness, business organizations, employees introduction quality of worklife qwl can be equated with a set of objectives, organizational conditions, practices and also with employees perceptions that they are safe, satisfied and able to grow and develop as human beings. Qwl is a way of thinking about people, work and organizations, its distinctive elements are i a concern about the impact of work on. Organisational pressure on qualityofworklife of women in. What is a flexible work arrangement msu worklife office. Quality of work life are attitude, environment, opportunities, nature of job. Quality of working life qwl describes a persons broader employmentrelated experience. Qwl is a comprehensive program designated to improve employee satisfaction. The data were collected in the month of jan 2014 feb 2014 scope of the study.
Quality of work life is the provision by employers of a working environment that supports employees efficiency, productivity, morale and motivation by identifying the preferred or nonpreferred elements. The same study reported that happy workers reported spending 80% of their week on work related tasks, while less happy workers spend only 40% of their time on work related tasks. The frustration, boredom and anger common to employees can be costly to both individuals and organisations. Work life quality is defined as the balance between an employees work. Several such needs were identified to bring the job close to the person as, skill variety, task identity, task significance, autonomy and feedback.
Some knowledge workers work for more than 60 hours a. Helping labor and management set up a qualityofworklife. Quality of work life has emerged as one of the most important aspects of job that ensures long term association of employees with the organization. Quality of worklife qwl creating and maintaining a healthy workplace requires a supportive culture that clearly values employees and is trustbased. Pose of the present study, the questionnaire was contex. Consider the potential improvement of businessdepartment needs when assessing flexible schedule proposals from employees. Quality of work life is a multi dimension concept implying a concern for members of an organization.
The objective of the present study was to compare quality of school work life qswl of public school teachers from turkey and pakistan. Quality of work life is a reflection of the way of thinking about people, work and organization involving a concern for employees wellbeing and organizational. Pdf quality in the context of work life is in effect a reflection of how eagerly we. A traditional definition of the quality of worklife isthe degree to which members of a work organization are able to satisfy. Training involves beneficial development in such organizational objects for most advantageous augmentation of quality of work life of the employees. The mission of quality of work life is the creating of job satisfaction for personnel and helping to organization for employee selection and retention. It is essential for the organization to develop quality relation between its employees and working environment because nowadays.
A high quality of work life is essential for the organization to continue, to attract and retain employees sandrick, 2003. Empirical evidence from dhaka export processing zone. Employees, it sector, organization, quality of work life i. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject.
Economic, family and health related aspects to which employees are exposed as member of larger significantsociety are significant. Increasing your employees quality of life at work workology. The comfort and discomfort position of a work environment, which determines the quality of work life of the employees. Involvement of employees in the organizational decision making helps in promoting concerned towards the organization and there by helps to improve the employees quality of work life. A large number of publications by various authors reflect the interest in this grey area. The availability of skilled managerial and technical manpower in india will contribute considerably to the prosperity of the banking industry in future.
Quality of work life is a progression in which the organization identifies their dependability for superiority of organizational performance too employees skills. Dissatisfaction with working life affects the workers some time or another, regardless of position or status. Relationship between quality of work life and work. This project related to quality of work life of an employee pdf download. Project report on quality of worklife of employees click. The intellectual pursuits have taken precedence over the physical efforts.
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